Click the “Login” button, then:
Enter your 14-digit library card barcode
2. Skip the PIN/Password field
3. Choose Carver County Library from the “Pickup Location” drop-down
4. Start searching, using either the basic or advanced search options
When you find the item you want,
1. Click the “Get it!” button next to only one record per item.
Multiple requests slow the process.
2. Make sure the item’s format matches your request (audiobook, DVD,
large print, etc.).
3. Choose your Carver County Library branch pickup location.
4. Enter your email address at the bottom of the form. Your email
will not be shared.
Click the “Request” button to submit your request.
library will notify you when your item arrives.
MnLINK will email you if your item is unavailable at the time of your
Q: What kinds of materials can I request?
A: You can request all types of
materials, as well as articles from periodicals. However, some libraries
prohibit lending DVDs, CDs, and other special types of materials through MnLINK.
Q: Can I request recently published items through MnLINK?
A: If the item you want was released in the last 12 months, please submit
a request for purchase on our
or with a librarian.
If we purchase the item, we will reserve it for you.
If we don’t purchase the item, we will try to obtain it through MnLINK.
Q: If a popular item is unavailable at my home library because of long
request lists, can I request it through MnLINK?
A: Requests placed through MnLINK for items that your home library owns
will not be filled through MnLINK.
Q: Can I specify that I want an item from the closest library? Wouldn’t
that be the quickest and shortest route?
A: Not necessarily. Your requested item may not be available at a nearby
Plus, some libraries prohibit lending DVDs, CDs, or special
types of materials through MnLINK.
Q: How do I track my requests?
A: Log in to MnLINK, then click the “My Requests” link to bring up a list
of your requests. Each request shows a status. Hover over the “What does
the status mean?” link for a list of status definitions.
Q: How do I cancel a request?
A: In “My Requests,” click the title of the request you wish to cancel,
then click the “Cancel” link on the right side of the page. On the next
screen, click the blue “Cancel Request” button.
Q: How long does it take for an item to arrive?
A: It typically takes at least two weeks for items to arrive, based on
their availability, popularity, and location.
Q: Where do I return MnLINK items?
A: Please return all MnLINK items to the library where you checked them
Q: My login was not successful. Why?
A: MnLINK checks the status of your card with your home library. Contact
your home library to resolve any issues with your card.
You can still
search for items without logging in.
Q: I never received the item I requested. Why wasn’t I notified?
A: MnLINK will notify you via email if your request has been cancelled.
If you choose not to provide an email at the time of your request, you can
monitor the progress of your requests: Log in to MnLINK, then click the
“My Requests” link to bring up a list of your requests. Each request shows
a status. Hover over the “What does the status mean?” link for a list of
Q: I received an email telling me that my request was not filled. What do
A: The item you requested may not have been available at the time of your
You can re-request the item.
Q: Where can I get more information about MnLINK?
A: More information can be found under the “Help
section of MnLINK’s home page.
Q: How do I contact MnLINK directly?
A: Click the “Contact
” button under the “Help” section of MnLINK’s home page.