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Library Cards
Carver County Library cards are free to all the residents of Carver County with current identification. For your convenience, always bring your Carver County Library card when you visit the library. Your Carver County Library card can be used at over 100 public libraries in the seven county metropolitan area. MELSA, an alliance of metro public libraries, makes this possible. You are responsible for materials checked out on your library card. Parents are responsible for all materials borrowed by their children. Report a lost card or change of address immediately.
Apply for a library card online.
In accordance with Minnesota Government Data Practices Act, the address, telephone number and birthdate you provide when applying for a library card and any information that links you with the library materials checked out are private. The information may be viewed only by you and library staff who need the information to provide you with library service.
Borrowing and Renewing Materials
Borrowing
Most materials may be borrowed for three weeks. Exceptions are videos and dvds, which are loaned for one week. Please check and retain the date due slip provided to be certain of loan period.
Renewals
Most library materials may be renewed three times. You can renew materials at checkout, by telephone, and online.
If another person has requested the title, you cannot renew the item. If you are renewing items already overdue, late fees are charged for the overdue time period. Material borrowed from other library systems using Interlibrary Loan (ILL) cannot be renewed.
Automated telephone renewal number available 24 hours a day: 952-279-5244
Returning Materials
All Carver County Libraries have 24 hour book drops. The Carver County Library System is a member of the Metropolitan Library Service Agency (MELSA). This means you may return most items borrowed from any public library in the seven county metro area to any other public library in the area. Material borrowed from other library systems using Interlibrary Loan (ILL) must be returned to a Carver County Library.
Overdue Fees
Materials kept past the due date accrue fines. Carver County Library blocks borrowing when patrons have exceeded a $10.00 limit on fines and fees. Patrons must make a payment on their charges when they have exceeded the limit in order to bring the balance of charges to $10.00 or less. For your convenience, you can pay your library fines and fees online with a credit card. Detailed instructions - pay fines and fees online.
Juvenile Material
10¢ an item (including videos and dvds) per open day overdue to the maximum fine of $2.
Adult Material
30¢ per item (including videos and dvds) per open day overdue to a maximum fine of $6.
Persons with Disabilities
May apply for a fine-free library card, which exempts them from overdue fees.
Lost or Damaged Material
Borrowers are responsible for replacement cost (retail cost plus processing fee) for lost or damaged materials.
My Account
PIN Number
Your PIN (Personal Identification Number) is a code that verifies your identity when you access your library account. Your library PIN may consist of numbers and/or letters. When you apply for your library card, you'll be asked to create a PIN. For your privacy and security, your PIN can be changed by you at any time by visiting the My Account page. You will need to know your current PIN to be able to change your PIN online. For security, PINs are encrypted. If you lose or forget your PIN, please contact one of the Carver County Libraries and request to have your PIN reset.
What can I do with my PIN?
Your PIN, along with your name and the barcode number from the back of your library card, allows you to access My Account where you can:
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View your Library account online
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Renew your library materials online
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Place "holds" online for items not on the shelf
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Update your address online.
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Pay your fines and fees online
Library Accounts
Patrons have the ability to see library materials that are checked out on their library card, renew library materials, see materials that they have placed on hold, modify their personal information, pay fines and fees online, and other information by logging on to the My Account page.
Requests
If an item is checked out, you may request to have it set aside for you when it is returned. Books and audiovisual materials may be reserved. There is no charge. Library staff will reserve materials for you or you may do it yourself in the online catalog.
Updating Patron Information
Library users can now update their street address using the Web at the My Account page. To update information, patrons will need to know their library card barcode number and PIN number.
Library customers who provide us with an e-mail address will receive courtesy notices reminding them of materials that need to be returned prior to the due date. Customers will also receive hold and overdue notification via e-mail.
Pay Fines and Fees
Library users can pay their fines and fees online(link to instructions) after logging in to My Account.
Library Services
Public Computer and Printing
Online library catalog, access to Internet, access to library databases and Office 2003 is available on public library computers. Black and white and color printing is also available. Black and white prints are 10 cents per page and color prints are 50 cents per page.
Internet Policy
Copy machines
Copy machines are available at all branches. The cost is 10 cents per page.
FAX machines
Fax machines for public use are available with the assistance of a staff member. The cost is 50 cents per page.
Interlibrary Loan
Interlibrary Loan (ILL) is a service that allows you to borrow library materials or receive photocopied documents that are not part of the Carver County Library collection from other library systems. You can login to MnLink Gateway using your library card and request materials be delivered to a local Carver County library.
Library Programming
Homebound Services
Public Meeting Rooms
The Carver County Library System is a service of Carver County government in collaboration with your local city government and the Library Board of Trustees. Contact us for additional information.
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